(Last updated on September 23rd, 2020)
McAfee or Norton, which software is a better option in 2020?
Read this ultimate McAfee versus Norton comparison to make a smart choice.
The Internet has made individuals, businesses and governments more efficient, but it has also made them more vulnerable than ever before to ever-growing cybersecurity threats.
Top cybersecurity challenges that organizations and individuals face in 2020 include phishing, ransomware, cryptojacking, Internet of Things (IoT) attacks, etc.
According to Malwarebytes’ 2020 State of Malware Report, HackTools rose against consumers by 42 percent year-on-year. HackTools are a threat category for tools used to hack into systems and computers.
The report also found that businesses were once again hammered with Trojan families, including Emotet and TrickBot, which saw an increase of 6 percent and 52 percent, respectively, last year. Emotet and TrickBot were among Malwarebytes’ top five most-detected threats against organizations.
Apart from this data, there are many other stats that can blow one’s mind. For instance, Kaspersky solutions thwarted more than 975 million attacks last year, launched from online resources located across the world.
Against this backdrop of increasing cyberattacks, every Internet user needs to be prepared to protect their data and privacy. It’s true that you can avoid many online threats by being careful, but for complete protection and peace of mind it’s better that you go for a reliable antivirus suite from renowned brands like Bitdefender, McAfee, Kaspersky and Norton.
You may start with a free antivirus product, but keep in mind that free versions provide only basic protection features and lack many advanced tools that have become essential these days.
For instance, you won’t find features like password manager, parental controls, identity theft protection, performance optimization, secure browser, file shredder, etc. in a free antivirus tool.
Now, the problem is there are dozens of reliable premium antivirus tools, which makes it difficult for you to select one. But don’t worry, we are here to help you make a smart decision.
Best Antivirus Suite for 2020
(All the best security products examined)
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Overall Score: 9.9/10
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Overall, Bitdefender is our #1 antivirus software for 2020, because of its excellent, flawless performance in all the recent independent lab evaluations we considered, particularly those conducted by AV-Test and AV-Comparatives.
Right now, we think that Bitdefender Total Security 2020 (currently at 60% off) is the best antivirus package available in the market. Apart from providing excellent anti-malware protection, it offers all the advanced premium features and utilities that must be there in a high-end package -- and best of all, it offers excellent value for money. You can protect up to five devices (PCs, Macs, or smartphones) with just one subscription.
If you need protection for more than five devices, we highly recommend Bitdefender Family Pack 2020. It will cover all the internet-capable devices in your household with the Total Security suite, so your family will be protected no matter what goes wrong.
In this head-to-head comparison, we are going to pit two top-notch antivirus companies – McAfee and Norton – against each other to help you narrow down the list.
In a rush? Below is a quick summary of the comparison, and the winners in each category.
A Quick Rundown of the Winners in Each Category
Winner: McAfee. Norton provides you additional features with every tier, but McAfee gives you an all-inclusive package no matter the number of licenses you require.
2. Malware Protection
Winner: Norton. McAfee was bested by Norton in all independent malware protection evaluations.
3. System Performance
Winner: McAfee. McAfee got perfect scores in both recent independent performance tests, easily beating Norton in this category.
Winner: Tie. Both Norton and McAfee have simple, intuitive, and highly functional interfaces.
Winner: McAfee. McAfee provides a better value versus money ratio as you add more devices to the equation, which makes McAfee a better pick for families.
6. Customer Satisfaction
Winner: McAfee. Overall, McAfee fared slightly better than Norton in this category.
McAfee is the overall winner as it offers more security-enhancing features and utilities in its security products than Norton. Also, independent tests show that McAfee is better than Norton in terms of both malware detection and system performance.
We have reviewed, ranked, and rated all the best antivirus software products out there, and we think that Bitdefender Total Security 2020 (currently at 50% off) is the best antivirus package you can buy right now. You can protect up to five devices (PCs, Macs, or smartphones) with just a single subscription of this suite.
If you need protection for more than five devices, Bitdefender Family Pack 2020 is the best option for you.
Looking for Mac-specific protection? Check out Bitdefender Antivirus for Mac for complete peace of mind.
A lot of times, features are where customers try to find the most value for their money. The price has to be justified by the functions and utilities that different products offer. Actually, the more, the better. So, we compare both brands to see which one provides more feature-rich products.
Let’s start with McAfee.
The flagship product from the company, McAfee Total Protection, comes packed with all the advanced features and functions to provide proper malware protection.
- A two-way firewall doesn’t let anything in and out of your computer without your permission. It is regularly updated to keep the latest threats at bay.
- A File Lock feature protects your sensitive information during browsing or online shopping.
- A File Shredder helps to permanently delete any confidential files that you don’t want leaking.
- There’s a Password Management tool that helps store your passwords securely on your device, so your information is safe while you’re on the internet.
- A Network Manager module secures your home Wi-Fi from any external interference and restricts accessibility by external factors.
- The package includes a Safe Family Module that helps track the online behavior of your children so you can set limits to save them from unwanted content on the Internet. You can also use this utility to control the amount of time they spend online to promote healthy habits.
- This product is compatible across different devices (PCs, Macs, and mobile devices).
- The product comes with 24/7 premium customer support.
McAfee LiveSafe is another superior product from the company. It incorporates the same features as the former product. The only difference is that McAfee Total Protection is restricted by OEM deals, which means it can’t be purchased in most countries.
Now let’s look at the range of antivirus products from Norton.
The entry-level offering of the company is called Norton AntiVirus Plus and protects against all sorts of malware threats. It also includes:
- A Smart Wall that monitors your network traffic at all times and secures you against external threats.
- A password manager that securely stores all your sensitive data and provides you safe browsing experience.
- This product applies to both PCs and Macs.
Norton 360 Standard is the next tier of protection that comes with 1 universal license for a PC, Mac, or mobile device. Along with everything from the previous product, the package also offers:
- A secure VPN to allow you an anonymous surfing experience and access to region-specific websites.
- A webcam protector keeps you safe from hackers using your device camera to spy on you.
- The Dark Web Monitoring feature, powered by LifeLock, protects your sensitive information so cybercriminals can’t misuse it.
- You also get 10 GB of cloud data storage so you can store a backup of your important files with access from any device.
Next up is Norton 360 Deluxe that has everything from Antivirus Plus suite with some more additions:
- It provides you with 5 universal licenses.
- It offers multilayered malware protection, so you don’t fall victim to cyber monetary attacks.
- A parental control module keeps track of kids’ online activity, called Norton Family Premier. This feature helps provide a healthy and safe online experience for your children.
- This product includes 50 GB of cloud data.
Finally, Norton 360 Deluxe with LifeLock Select for unparalleled defense in the realm of identity protection. It comes with dark web monitoring, includes all the advanced functions from the Deluxe suite and also offers useful monitoring modules such as:
- The Identity Alert System keeps tabs on your behavioral patterns. The system instantly notifies you if your information is being used in a way that doesn’t match up with your record.
- There’s a Credit Monitoring suite that warns you if there’s a sudden drop in your funds. This is another sign of identity theft.
- A Million Dollar Protection Package provides insurance for up to $1 million in case of stolen funds. This insurance guarantees your peace of mind in such an event.
- You also get 100GB of Cloud Backup with this product.
All Norton premium products are covered by 24/7 customer support.
Winner: McAfee. Norton has a nice spread of features, but with McAfee, you get the same line of utilities whether you need a single license or protection for multiple devices.
2. Malware Protection
A good set of features is meaningless if the antivirus suite can’t protect your device from different types of malware threats roaming freely on the Internet.
Let’s find out which among the two brands offer stronger malware-protection capability.
In this category, we’ll take findings from two unbiased independent testing organizations, namely AV-Test and AV-Comparatives.
AV-Test uses 1- to 6-point system to rate antivirus products. In the latest AV-Test protection test conducted in April 2020, Norton notched a perfect 6 out of 6 score, whereas McAfee got a bit lower score of 5/6.
Now, let’s move on to the AV-Comparatives assessment. This lab conducts two types of protection tests – the Real-World Protection Test and the Malware Protection Test – and awards 1 to 3 stars to rank antivirus products.
In the Malware Protection Test, malicious files are executed on the system.
In the Real-World Protection Test the vector is the web, whereas in the Malware Protection Test the vectors can be USB, network drives or cover scenarios where the malware is already on the disk.
In the AV-Comparatives’ Real-World Protection Test, conducted in February-May 2020, both McAfee and Norton delivered same performance and received the 2-star ADVANCED award.
However, in the March 2020 Malware Protection Test, Norton managed to get the same 2-star ADVANCED award, whereas McAfee lost one star and got the STANDARD (1-star) award.
Winner: Norton. Norton was slightly ahead of McAfee in all three tests and is therefore the winner of this category.
3. System Performance
An antivirus program that brings your computer to a halt while performing its operations is not the software you need. A reliable antivirus suite is a silent guardian that protects your PC without influencing its speed.
Let’s see which among the two top antivirus programs has the least impact on your system performance.
According to the latest AV-Test Performance test results, published in April 2020, McAfee achieved a perfect 6 out of 6 score, which shows McAfee didn’t slow down the PC while launching popular websites, downloading and installation of frequently used applications, copying of files, etc.
By contrast, Norton was a tad behind with a score of 5.5 out of 6.
Let’s move to our next source. In the most recent AV-Comparatives Performance Test, McAfee bagged the top award, i.e. the 3-star ADVANCED+ award.
Norton, on the other hand, received the second-ranked 2-star ADVANCED award.
Winner: McAfee. McAfee received the highest possible scores in both key evaluations, showing it’s an antivirus par excellence when it comes to the impact on system performance.
The user interface holds great importance, as it improves the user experience and customer satisfaction. Today’s computer users don’t like to get into complex processes. They not only want aesthetically pleasing icons, toggles, buttons, lists, etc., but they also want one-click operations to get the job done quickly.
Let’s take a look at the user interfaces of McAfee and Norton to find out which one is more intuitive and straightforward.
McAfee has a simple interface that uses dark grey and white as primary colors. There’s a panel on the left side that tells you about the system security status as well as sorts all primary operations for easy access.
Most of the screen is dominated by a central hub that switches screens as you move from function to function. Every major function has its separate section. The screen layout is quite easy to use and you won’t find it difficult to find the required options.
Now let’s see what Norton interface looks like.
Norton uses a pretty straightforward interface divided into one main panel at the top and four to five big blocks at the bottom leading to different sections like Security, Internet Security, Backup and Performance.
Everything is within easy access and one-click operation. Norton does use pop-ups to alert you about any issues or changes in the software. While it can get annoying, it also keeps you well-informed about the health of your device. Norton interface is optimized for mobile devices, which makes it fairly easy to use on different devices.
Winner: Tie. Both McAfee and Norton offer intuitive and straightforward interface.
Price is a pressing point for many. While everybody wants premium protection, not everyone can afford the most premium offering. So, let’s take a look at the pricing plans for both McAfee and Norton to see which one is a better contender in terms of rates.
Let’s start with McAfee’s pricing.
McAfee Total Protection offers fours packages:
- Single Device package costs $29.99 per year for 1 device as the name suggests.
- Individual & Couples package comes at $34.99 per year for 5 devices.
- Family package costs $39.99 per year for 10 devices.
- Ultimate package costs $59.99 per year and protects unlimited devices.
McAfee LiveSafe costs $39.99 per year for unlimited devices.
|McAfee Products||Regular Price||Discounted Price|
|McAfee Total Protection (1 Device)||$79.99/year||Check here|
|McAfee Total Protection (5 Device)||$99.99/year||Check here|
|McAfee Total Protection (10 Device)||$119.99/year||Check here|
Now let’s take a look at Norton’s product pricing.
Norton Antivirus Plus is the company’s entry product, which costs $19.99 per year and offers protection for 1 PC or Mac.
Norton 360 is another comprehensive product, which is divided into three plans, including:
- Norton 360 Standard costs $39.99 per year and protects 1 PC, 1 Mac or 1 smartphone or tablet.
- Norton 360 Deluxe costs $49.99 per year and protects up to 5 devices.
- Norton 360 Premium comes at $59.99 per year and protects up to 10 devices.
Norton 360 with LifeLock also has three plans, which are:
- Norton 360 with LifeLock Select costs $99.99 per year and offers protection for up to 5 devices
- Norton 360 with LifeLock Advantage costs $199.99 per year and protects up to 10 devices.
- Norton 360 with LifeLock Ultimate Plus costs $299.99 per year and protects unlimited devices.
|Norton Products||Regular Price||Discounted Price|
|Norton Antivirus Plus||$59.99/year||Check here|
|Norton 360 Standard||$79.99/year||Check here|
|Norton 360 Deluxe||$99.99/year||Check here|
|Norton 360 with Lifelock Select||$149.99/year||Check here|
|Norton 360 with Utimate Plus||$349.99/year||Check here|
|Norton Small Business Security||Varies||Check here|
Winner: McAfee. Although Norton’s entry-level package costs less, McAfee is a better pick for anyone needing to protect several devices. This difference makes McAfee more suitable for families.
5. Customer Satisfaction
Customer support is a massive part of any service in this day and age. If your customers aren’t happy with your service, they’ll find an alternative service provider very soon. Let’s see how well McAfee and Norton take care of their customers.
Our first source for this assessment is the Better Business Bureau (BBB). They collect and process customer feedback into an average letter score from A to F. BBB awarded McAfee with a stellar A+ rating. Norton matched McAfee on this and also received an A+. These ratings show that both companies are exceptionally good at customer support.
Consumeraffairs.org is a similar service. They average out their feedback into a 5-star ranking. According to this source, McAfee received an average score of 3 stars. Norton performed poorly and received only 1 star.
Winner: McAfee. Both companies performed equally well according to the BBB, but the second feedback contrasted by a considerable margin for both products. McAfee still performed better than Norton in the second rating, so McAfee is the winner.
McAfee is a better choice as it offers more security-related features and extra utilities in its security suites than Norton. Independent tests prove that both software are excellent in terms of the impact on system performance, but McAfee offers better anti-malware security than Norton.
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Got more than five internet-capable devices? We found that Bitdefender Family Pack 2020 is the best option out there in terms of value for money.
If you are still unsure, Bitdefender offers a 30-day money-back guarantee and exceptional customer support, so you there is nothing to lose.