(Last updated on April 7th, 2020)
Avira or ESET, which antivirus software is a better option in 2020?
Read this comprehensive Avira versus ESET comparison to make an informed decision.
Having excellent antivirus software to protect your data and privacy is always a good idea, even if you don’t surf the web quite often. Most of us use email and buy online products and services, which makes us vulnerable to the millions of malware threats that dot the cyberspace.
Did you know that 13.92% of all malware is delivered by email? That means many hackers don’t even have to try to spread malware from person to person; people do the job for them without intending to!
Most of the time, these criminals are only after your money or personal information to steal your identity; no wonder 76% of all cyberattacks are motivated by financial reasons.
So, it makes sense to say that an excellent antivirus program is a necessity rather than an option. You must go for a comprehensive security suite to protect yours and your family’s devices.
And don’t think that a free antivirus with a flimsy firewall and minimal features can do the magic for you. In this day and age, a paid antivirus program with powerful malware protection capabilities is the only way to go.
Best Antivirus Suite for 2020
(All the best security products examined)
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Overall Score: 9.9/10
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Overall, Bitdefender is our #1 antivirus software for 2020, because of its excellent, flawless performance in all the recent independent lab evaluations we considered, particularly those conducted by AV-Test and AV-Comparatives.
Right now, we think that Bitdefender Total Security 2020 (currently at 60% off) is the best antivirus package available in the market. Apart from providing excellent anti-malware protection, it offers all the advanced premium features and utilities that must be there in a high-end package -- and best of all, it offers excellent value for money. You can protect up to five devices (PCs, Macs, or smartphones) with just one subscription.
If you need protection for more than five devices, we highly recommend Bitdefender Family Pack 2020. It will cover all the internet-capable devices in your household with the Total Security suite, so your family will be protected no matter what goes wrong.
Keep reading to know which antivirus product is a better choice in 2019. In this Avira versus ESET comparison, two top contenders in the antivirus sphere, we will show you how they fate in many different categories. This will let you know which is overall more worthwhile.
If you are in a hurry, below is a quick comparison of the two antivirus programs in each category.
A Quick Rundown of Winners in Each Category
Winner: Avira. Avira’s suites offers a better, more comprehensive feature-set than ESET’s.
2. Malware Protection
Winner: Avira. Avira emerged as triumphant in independent evaluations in this category.
3. System Performance
Winner: Tie. Both Avira and ESET performed equally well in independent assessments.
Winner: Avira. Both companies have intuitive interfaces, but you can schedule scans with Avira’s interface, which is an additional advantage.
Winner: Avira. Unlike ESET, Avira has a pricing plan that gives you more than one license.
6. Customer Satisfaction
Winner: ESET. Due to its local-language support, ESET has a higher customer satisfaction score.
Avira offers more security-enhancing features and extra utilities in its security suites than ESET. Independent tests prove that both programs put a minimal impact on system performance, but Avira is better than ESET in terms of malware protection.
We have reviewed, ranked, and rated all the best antivirus software products out there, and we think that Bitdefender Total Security 2020 (currently at 50% off) is the best antivirus package you can buy right now. You can protect up to five devices (PCs, Macs, or smartphones) with just a single subscription of this suite.
If you need protection for more than five devices, Bitdefender Family Pack 2020 is the best option for you.
Looking for Mac-specific protection? Check out Bitdefender Antivirus for Mac for complete peace of mind.
Let’s dig deeper to explore each category in detail.
An excellent antivirus program should amaze you with its spread of innovative and useful features. Let’s compare the features offered by both companies at every tier of coverage available.
Avira’s first offering is Avira Free Antivirus. While this does have a firewall, it’s not effective enough to protect your PC from most threats. You will be better off with paid antivirus software.
Avira Antivirus Pro is the first paid security coverage offered by the company. The package provides you with one license for either a PC or a Mac. It also comes with a much better firewall that can effectively defend you against different malware.
The suite also comes with an ad blocker to make your web experience seamless, and a home network scanner that allows you to check your home network for potential security vulnerabilities.
The Avira Internet Security suite is the next step up. It includes everything previously mentioned, as well as a password generator. It can let you create strong passwords and then store them with a password manager.
Moreover, a software update tool examines all applications installed on your computer and check it for outdated versions so that they don’t represent a security threat. The tool lets you update drivers, which are usually ignored by most computer users and which represent an easy way for hackers to access your files.
Avira Prime is the premium offering by this company. It comes with an Optimizer tool that will eliminate junk files that are commonly stored on your computer, speeding up overall performance. Further improving your computer’s performance is its ability to reorganize temporary files, which will let your computer access data more efficiently.
Prime also comes with a file shredder, which lets you permanently delete files that are too sensitive to risk being stolen or lost at any point.
The suite also includes a VPN that lets you surf the Internet anonymously and visit websites for watch shows that are not available for you owing to your geographic location.
Prime also lets you install Avira apps on your mobile devices, extending the software’s overall protection beyond your PC. Any new Avira product will be available for you to try out at no additional cost.
All Avira products get 24/7 customer service, but Prime users get VIP service, which goes above and beyond.
If you are interested in Avira’s business products, click right here for more information.
Now let’s take a look at what ESET has in comparison.
ESET NOD32 Antivirus is the first antivirus offering from this company. It will give you a firewall that can protect you from viruses and spyware at the same time, plus phishing threats that are often discovered via email transmission.
Also included in NOD32 is a gamer mode that reduces interruptions and pop-ups during gaming sessions, and allows you to have better gaming experience.
NOD32 includes a cloud scanner that can detect malware threats transmitted in that domain. A malicious script detector is also included in this security package to defend you from malware that you might contract online.
ESET Internet Security is the second tier of coverage. It includes everything that came with NOD32, plus a personal firewall for even better malware protection, better network defenses for your entire home network, defenses for banking and payment operations across the Internet, and a shield that can defend you from spam.
A suite of parental controls included in this package helps you monitor your children’s web activity and prevent them from visiting websites that are not appropriate for their age.
Its webcam protection stops people from spying on you. Botnet protection is added on as well. Then there’s the home monitoring system that lets you check your local Wi-fi network potential security vulnerabilities. If you install the software on a Windows computer, an Anti-Theft feature is also integrated.
ESET Smart Security Premium is the highest tier of security package offered by the company.
Everything from the packages mentioned above is included here, plus a password manager that securely stores all your passwords.
The premium package also boasts a secure data tool to encrypt your files or removable media and lets you encrypt things like a USB key and transfer information more securely.
Customer support for all ESET products is offered in the local language of your computer; this can be quite comfortable and convenient if you live in a country that does not have English as the primary language.
For ESET’s business-specific security solutions, you can check right here to see the details.
Winner: Avira. Overall, Avira’s products come with a more comprehensive feature-set than ESET’s.
2. Malware Protection
Malware defense is an essential component of an excellent antivirus program. To see which company offers better malware protection, let’s check the data from two different independent testing organizations, whose unbiased tests will provide us with real results.
AV-test.org issued its latest Protection test results in June 2019, using a scoring rubric of 1 to 6, with 6 being the highest possible score.
During this test, antivirus companies were pitted in realistic malware scenarios and challenged to use all their layers of defense. Avira scored 5.5 out of 6 for this evaluation.
ESET last took this test in December 2017, when it scored 5.5 out of 6, but that evaluation is too old to make a fair comparison.
AV-Comparatives is another testing organization we should check to determine each company’s defensive capabilities. Its evaluation involved using malware executables that targeted network drives and USB files.
For the June 2019 Real-World Protection Test, Avira received the highest possible award given out by AV-Comparatives, i.e. the ADVANCED+ award. ESET was at the lowest tier, receiving the STANDARD award.
Winner: Avira. During both independent evaluations, Avira fared better than its competitor, showing that it’s better at protecting computers against a variety of different malware threats.
3. System Performance
System performance is another critical feature of any antivirus program, considering that a slow computer can be just as frustrating to deal with as the one infected by malware.
Let’s see which antivirus software runs more smoothly on standard computers.
In the AV-test.org’s June 2019 Performance evaluation test, Avira scored a 5.5 out of 6, a nearly perfect score, indicating good performance metrics.
ESET once again last took a test in 2017, and even then it only got a 4 out of 6, significantly behind Avira.
AV-Comparatives also gave out a Performance evaluation. This tracked computer performance as antivirus ran in the background, using metrics like how long it took for something to boot up.
ESET took home the ADVANCED+ award, the highest possible rating, whereas Avira received the lower ADVANCED award in the evaluation test.
Winner: Tie. While Avira bested ESET in the first independent evaluation, ESET bagged the highest rating in the second test.
The user-friendliness of an antivirus program is just as crucial as other primary features like protection and system performance. If an application is easy to use, particularly for the less tech-savvy, it can be a preferred choice for some people.
Let’s examine both Avira’s and ESET’s user interfaces in a head-to-head comparison.
Avira uses a large dashboard and makes use of green and gray as its primary colors. At the top of the screen, you’ll immediately notice a large checkmark that will be lit up if everything on your computer is secure. It will change to a red exclamation mark if there is a security breach or something that requires your attention.
All primary aspects of the software – like real-world protection, firewall, and web and mail protection functions – can be accessed through this main dashboard. These can be switched on or off with a single click.
Besides, you can find records of your previous scans and schedule new scans with just a couple of clicks, allowing you to organize the software’s operations around your schedule.
Avira updates automatically, but you can also schedule them so that the software updates only when you are asleep or away from your computer. This feature is another instance of excellent, user-friendly functionality.
Let’s examine ESET’s interface now.
ESET uses blue and gray as its primary colors. You can run this software in a windowed or full-screen mode depending on your preference. Beginning a scan is incredibly easy and takes only a few clicks.
Besides, you can drag and drop any file from outside the software right into the antivirus window to immediately scan that file.
The “More Tools” tab hides the more complex functions included in the program, and you do have to click through a bunch of different menus to change settings or schedule scans. This is a little more difficult than it is with Avira.
A large bar present on the home screen turns green with a checkmark if there aren’t any security problems, but it will quickly turn yellow or red if there’s an emergency issue.
On the left-hand side of the screen, most of the functions and settings can be seen categorized according to their broad focus. This makes navigation reasonably easy, even if you do have to click a few more times to reach your desired feature.
Winner: Avira. Both interfaces are relatively easy to use and understand, but it takes fewer clicks to get where you want to go with Avira’s interface.
To determine which antivirus software provides more value for money, let’s check out the pricing plans for both companies. This will let us know which is more worthwhile and affordable.
Avira’s free software doesn’t cost anything. Avira Antivirus Pro, on the other hand, will provide you with one license for use on a PC or Mac for $44.99 per year. Avira Internet Security Suite, the next tier of coverage, also gives you one universal license for $57.99 per year.
Avira Prime, the highest tier of coverage, costs $99.99 per year for five universal licenses and offers VIP customer service and all the features included in Avira’s antivirus software.
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Let’s compare ESET’s prices with Avira’s.
ESET NOD32 Antivirus gives you one license for PCs or Macs for $39.99 per year. ESET Internet Security also provides you with only one license for any computer or device, costing $49.99 per year.
Meanwhile, Smart Security Premium, ESET’s highest tier of coverage, provides you with just one license as well for $59.99 per year. This is a bit pricey considering that it is only for one computer.
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If you’re interested in the prices of any of ESET’s business products, you can check right here.
Winner: Avira. Both companies give you one license for entry-level products, but when you reach Avira’s highest tier of coverage you can get enough licenses for your entire family. This means protecting your family is cheaper with Avira than with ESET.
6. Customer Satisfaction
One final factor we should check before making a decision is the customer satisfaction of both companies. This can let us know how they treat their customers during day-to-day operations.
The Better Business Bureau averages out both customer feedback and company reputation into an A to F grade. Avira has a C rating from the BBB, indicating average customer satisfaction, while ESET has a much higher A+ rating.
Consumeraffairs.org is another site that tracks customer feedback, giving a 1- to 5-star rating, with five being the best. Avira has 2 stars out of 5 from this resource, while ESET has a higher 4-star rating.
Winner: ESET. It should be no surprise that ESET, with its local-language-based interfaces, is better in terms of customer service and also receives generally high customer service scores.
Avira wins overall, although ESET puts up a tough fight. ESET has better features than Avira, and for many who don’t use English as their primary language, ESET is a good option. But Avira can protect your computer more effectively and run more smoothly on standard machines. Also, their pricing plan is a lot more reasonable and can be extended to families if necessary.
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Got more than five internet-capable devices? We found that Bitdefender Family Pack 2020 is the best option out there in terms of value for money.
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